About the Problems and Support category

We’re so sorry you have any issues with using our products. Please post with a short description of your problems in the title. Any relevant images or screenshot will help to resolve the issue.

I installed Rotrics Studio and connected my DexArm. Then I followed the instructions for updating the Firmware. In the middle of the update the connection was lost.
I have downloaded the STM driver. Still no connection.
I have a blinking LED in COM1 so I followed the instructions for third party update of the firmware. In Tera Term I sent 1 to enter firmware upload mode. Then I went to File->Transfer->YMODEN->Send and selected the appropriate V for the firmware. I was give a bunch of errors. I tried to repeat the process and now Term Term will open but no commands work.